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Client Change Request Template

A client change-request template captures the original scope, the requested difference, its effect on fee and schedule, and the approval needed before work begins.

By ScopeShieldPublished Content reviewed Methodology & product disclosure

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What you need to know

A client change-request template captures the original scope, the requested difference, its effect on fee and schedule, and the approval needed before work begins.

Definition: A change request is a decision record for a proposed scope adjustment; it is not approval by itself.

Offer a choice where a swap is possible

A client may prefer to replace an included deliverable rather than add budget. Showing add, swap, and defer options makes the commercial decision clearer without giving away unpriced work.

Do not use a form to rewrite legal terms

If the request changes ownership, liability, termination, or other core terms, obtain appropriate legal guidance rather than treating a scope form as a complete amendment.

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CHANGE REQUEST — [ID / version]
Original scope reference: [agreement and section]
Request: [specific change]
Reason / outcome: [why it is needed]
Add: [deliverables]
Remove or replace: [items]
Fee adjustment: [amount]
Schedule effect: [milestone change]
Dependencies: [input / owner / due date]
Approval: [name / date / method]
Status: [draft / approved / declined]
FieldWhy it mattersExample
Original referenceAnchors the comparison.Proposal v3, deliverable 2.
Scope deltaShows what changes.Add two email variants; remove one social caption.
Approval statusPrevents accidental authorization.Draft — production not started.

Use it in four steps

  1. Quote the approved baseline
  2. Describe the requested delta in plain language
  3. Estimate price, timing, and dependencies
  4. Collect approval of the exact version

Customization checklist

  • Give each request a durable identifier
  • Record declined and superseded versions
  • Use the agreement’s actual approval method

Common mistakes to avoid

  • Starting from a verbal request
  • Showing only the added fee
  • Treating a request as approved because it sounds urgent

Frequently asked questions

How long should a change request stay open?
Set a decision date that fits scheduling and explain what remains in the approved plan if the request is declined or deferred.
Can a small request use email instead?
Yes, where the agreement permits it and the email clearly records the request, fee, schedule, and approval.

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